BERTRAND DELAIN

Bis 2018, Head of London Sales Operations, Credit Agricole CIB
Berlin, Deutschland

Fähigkeiten und Kenntnisse

Client relationship management
People Management
strong interpersonal skills

Werdegang

Berufserfahrung von BERTRAND DELAIN

  • 2 Jahre und 11 Monate, Nov. 2015 - Sep. 2018

    Head of London Sales Operations

    Credit Agricole CIB

    -Managing the Credit and FX Sales Operation team in London (9 people) -Contributing to the development of a reliable and effective control and support function -Representing Capital Market Operation in business project such as new market developments, new products development, new regulations -In charge of the global coordination of Sales Operation team worldwide (7 locations, 35 people) -Leading global and local governance meetings with relevant stakeholders to discuss on-going projects and issues

  • 2 Jahre und 5 Monate, Juli 2013 - Nov. 2015

    Sales Operations Analyst

    Credit Agricole CIB

    -Work in partnership with clients and sales traders to ensure that trades are confirmed, processed and settled in a timely manner -Assisting with handling client requests on secondary and primary market issues -Proactively manage risk by challenging both client behavior and the existing business processes; introduced a client aligned procedure in order to provide the most efficient and enhance the client experience -Daily trades follow up with clients, Trading, Sales, Middle-Office and Back-Office teams

Ausbildung von BERTRAND DELAIN

  • 11 Monate, Sep. 2011 - Juli 2012

    Investment management

    Cass Business School

    Equity Analysis - Fixed Income Analysis - Derivatives Applications - Foreign Exchange - Alternative Investments (Hedge Funds and Private Equity) -Global Macro - Technical Analysis and Trading Systems - Portfolio Theory - Portfolio Management - VBA - Hedging and Trading in Foreign Exchange Market

Sprachen

  • Französisch

    Muttersprache

  • Englisch

    Muttersprache

  • Italienisch

    Fließend

  • Deutsch

    Grundlagen

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