Christoph Zänker

Senior Consultant - Customer & Product Management
Full-time employee in Köln
Köln
Köln
Consulting
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Christoph Zänker's haves

  • Entwicklung von Kundenorientierung und Servicequalität
  • kundenzentrisches Denken
  • Marketing Consulting und Projektmanagement
  • Zertifizierung von Kundenorientieurng und Servicequalität
  • Customer Experience Management
  • Teamfähigkeit
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Christoph Zänker's wants

  • spannende Kontakte
  • fachlichen Austausch
  • kunden- und serviceorientierte Unternehmen
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Christoph Zänker's professional experience

4 months
07/2019 - to present
Senior Consultant - Customer & Product Management
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8 months
11/2018 - 06/2019
Consultant - Customer & Product Management
Consultant & Wettbewerbsleitung TOP SERVICE Deutschland
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Christoph Zänker's educational background

  • 10/2010 - 08/2014
    Universität zu Köln
    Betriebswirtschaftslehre, M.Sc. - Abschlussnote: 1,6
    • Schwerpunke: Marketing (Note: 1,8) & Corporate Development (Note: 1,5) • Masterarbeit: "Implementation Process Matters: How Absorptive Capacity and Climate for Psychological Safety Impact Innovation Effectiveness“ am Lehrstuhl für Unternehmensentwicklung und Organisation, Prof. Ebers (Note: 1,0)
  • 10/2005 - 09/2010
    Westfälische Wilhelms-Universität Münster
    Betriebswirtschaftslehre, B.Sc. - Abschlussnote: 2,2
    • Schwerpunkte: Marketing (insb. CRM & B2B-Marketing), Strategisches Management & Unternehmenskooperation • Bachelorarbeit: "Exposure Draft zur Fair Value Bewertung - Eine kritische Analyse" am Lehrstuhl für internationale Unternehmensrechnung, Prof. Kajüter (Note: 2,0)
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Christoph Zänker speaks the following languages:

  • German (First language)
  • English (Fluent)
  • French (Basic knowledge)
  • Spanish (Basic knowledge)

Christoph Zänker's interests

  • Lesen
  • Musik
  • Reisen
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