Damien Dubois

> Champagne Henriot - www.boutique.champagne-henriot.com > Maison Bouchard Père & Fils - www.boutique-bouchard-pereetfils.com > Domaine William Fèvre > Château de Poncié / Villa Ponciago - Team : 3 people (1 executive & 2 officers) 2013/2018 : - Implementation of new CRM tools for business plan management and reporting (Affinium Unica and Business Objects) and customer service management - New e-commerce websites (Magento & Prestashop)

> Coordination of La Redoute's departments (category management, traffic management, assortment, CRM, catalogue manufacturing, communications, media and social media, reporting, etc…) for carrying out the business plan and the B-to-C multichannel operations > Business plan building, sales forecasting, offline marketing costs management, analysis of success with key indicators (demand, sales, AOV, ROI/customer, ..)

Kering (Lille, France) – Cyrillus www.cyrillus.com Marketing department – International office According to a budget to be managed, recruitment of new customers: multichannel direct marketing operations towards internal (own customer database) and external targets (postal addresses leasing = partners’ customer databases exchanges/rentals) for all international subsidiaries of Cyrillus (Germany, Switzerland, Belgium and Rest of the World), and for all distribution channels

Kering - Redcats Nordic www.ellos.com (Göteborg, Sweden) Assortment Division • Responsible for leading three of the 2009 business projects of Redcats Group’s Scandinavian subsidiary (mail order /home shopping) : o 1/ The launch of the “Private Sales” for Redcats Nordic (Sweden, Norway, Denmark, Finland) o 2/ The new business model for shoes and accessories o 3/ The new distribution channels for Redcats Nordic’s internal brands

Kering holding www.kering.com (Paris, France) Press office • Creation of thematic and periodic press reviews • Related to events such as financial results, fashion weeks, mergers and acquisitions, rumors, appointments, etc.. • Management (« Augure » data press software) and analysis of french and international press releases related to financial announcements (half-year, quarter results) and to the Group’s activity - Check-out of daily press reviews (Kering, Gucci Group)

Nexans Canada www.nexans.com (Toronto, Canada) Cross-Sales team • Products: cables for rolling stock and rail infrastructure, wires for high-temperature appliance • Study area : U.S.A. and Canada (such as urban networks of Chicago, Toronto, Vancouver, Montréal, Dallas) • Interaction with customers (Alstom, Bombardier, Siemens, Thales, Alcatel,..), distributors and legal actors (ex : NYCTA)

ceu.univ-lorraine.fr

www.iaelille.fr