Elizabeth Voss

Curate social media content for various clients. Produce Facebook, Twitter, Google+, and LinkedIn posts for these clients to help them increase their online presence and engage with their customer base. Posts include links to the client's site(s); links to related articles, videos, etc.; and images. Content is geared toward the client's niche and is written in their desired voice and language (American English, UK English, Australian English).

Assist with policy administration for Sales, Production, and Acreage Reporting. Administer and monitor underwriting rules and guidelines. Review apps and paperwork to verify coverage eligibility. Communicate with agents and industry reps to obtain information required to underwrite risks, answer questions, and resolve issues. Travel as needed to speak at update meetings, providing training for groups of up to 90 agents. Train and mentor a new Underwriting Analyst through his first year of employment.

Serviced clients with one/more of thirteen types of insurance policies. Produced and managed surety bonds. Processed commission checks. Supported sales, marketing, and development of new and renewal business in accordance with state insurance regulations. Serviced product lines, provided customer service, and addressed problems to ensure client satisfaction. Obtained the Certified Insurance Service Rep designation. Worked with many insurance carriers, including CNA, Hartford, ISMIE, and Zurich NA.

Graduated magna cum laude with a BBA and minor in Management Information Systems.

8th in my graduating class. Illinois State Scholar, International Club, Junior Leadership, Key Club (Vice-President), National Honor Society, Senior Ambassador, Sophomore Honor Society, Sterling Merit Scholar, Student Council (Vice-President).