Esin Cıranoğlu
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Esin Cıranoğlu
- 1 year and 4 months, Jul 2023 - Oct 2024
Head of Strategy and Operational Excellence
Bilginer-Melin Ayvalık Sanat Kültür Eğitim Vakfı (ASKEV)
Guided ASKEV's strategic development and institutionalization, focusing on education, culture, and sustainability. Digitalized processes and implemented structures for growth. Enhanced donor relations, growing one-time donors from 16 to 223 and increasing funds by 25%. Built a 500-supporter database, boosting visibility through campaigns. Managed budgets, optimized resources, and increased scholarships by 10%. Improved enterprise profitability by 25%, achieving financial sustainability.
- 11 months, Sep 2022 - Jul 2023
Customer Experience Manager
LC Waikiki
Customer Experience Management of local and international operations of LC Waikiki in 58 countries with more than 1200 stores
- 1 year, Oct 2021 - Sep 2022
Customer Experience Process Leader
Enerjisa
Customer Experience
- 4 years and 6 months, May 2017 - Oct 2021
Network Development Coordinator
Mercedes-Benz
Development of Network Strategy Definition of Dealer Premium Standards Design of Dealer Bonus Model (Sales & Aftersales) Dealer Performance Management (capacity analysis etc). Evaluation and organization of the event «Best Dealer» Contract management of dealers and follow up new regulations in the sector “Best Customer Experience” project management “Retail of the Future” project management
- 3 years, Jun 2014 - May 2017
Sales Planning & Reporting Specialist
Mercedes-Benz Türk A.Ş.
Market, Sales and Net Revenue planning Campaign management & Product pricing Monthly reporting market based statistics Overhead budget planning & reporting
- 4 years, Jul 2010 - Jun 2014
Sales & Cost Controlling Specialist
Mercedes-Benz Türk A.Ş.
Strategic & Operative Sales planning & reporting Cost reporting of products Transfer pricing of Contract Manufacturing vehicles
- 1 year, Aug 2009 - Jul 2010
PEP Trainee Controlling
Mercedes-Benz Türk A.Ş.
Support vehicle pricing process Support “Paperless Documentation” project management Support product cost report analysis
Ausbildung von Esin Cıranoğlu
- 1 year and 10 months, Sep 2011 - Jun 2013
MBA
Bahçeşehir University
- 6 months, Sep 2008 - Feb 2009
Business informatics
Reutlingen University
Erasmus Exchange Programm
- 2 months, Jul 2007 - Aug 2007
German as a foreign language
Leuphana Universität Lüneburg
- 2 months, Jul 2006 - Aug 2006
German as a foreign language
University of Bremen
- 4 years and 10 months, Sep 2005 - Jun 2010
Business Informatics in German
Marmara University
Sprachen
German
C1 (Fließend)
English
C1 (Fließend)
Turkish
C2 (Verhandlungssicher / Muttersprachlich)
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