Esin Cıranoğlu
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Esin Cıranoğlu
- 1 Jahr und 4 Monate, Juli 2023 - Okt. 2024
Head of Strategy and Operational Excellence
Bilginer-Melin Ayvalık Sanat Kültür Eğitim Vakfı (ASKEV)
Guided ASKEV's strategic development and institutionalization, focusing on education, culture, and sustainability. Digitalized processes and implemented structures for growth. Enhanced donor relations, growing one-time donors from 16 to 223 and increasing funds by 25%. Built a 500-supporter database, boosting visibility through campaigns. Managed budgets, optimized resources, and increased scholarships by 10%. Improved enterprise profitability by 25%, achieving financial sustainability.
- 11 Monate, Sep. 2022 - Juli 2023
Customer Experience Manager
LC Waikiki
Customer Experience Management of local and international operations of LC Waikiki in 58 countries with more than 1200 stores
- 1 Jahr, Okt. 2021 - Sep. 2022
Customer Experience Process Leader
Enerjisa
Customer Experience
- 4 Jahre und 6 Monate, Mai 2017 - Okt. 2021
Network Development Coordinator
Mercedes-Benz
Development of Network Strategy Definition of Dealer Premium Standards Design of Dealer Bonus Model (Sales & Aftersales) Dealer Performance Management (capacity analysis etc). Evaluation and organization of the event «Best Dealer» Contract management of dealers and follow up new regulations in the sector “Best Customer Experience” project management “Retail of the Future” project management
- 3 Jahre, Juni 2014 - Mai 2017
Sales Planning & Reporting Specialist
Mercedes-Benz Türk A.Ş.
Market, Sales and Net Revenue planning Campaign management & Product pricing Monthly reporting market based statistics Overhead budget planning & reporting
- 4 Jahre, Juli 2010 - Juni 2014
Sales & Cost Controlling Specialist
Mercedes-Benz Türk A.Ş.
Strategic & Operative Sales planning & reporting Cost reporting of products Transfer pricing of Contract Manufacturing vehicles
- 1 Jahr, Aug. 2009 - Juli 2010
PEP Trainee Controlling
Mercedes-Benz Türk A.Ş.
Support vehicle pricing process Support “Paperless Documentation” project management Support product cost report analysis
Ausbildung von Esin Cıranoğlu
- 1 Jahr und 10 Monate, Sep. 2011 - Juni 2013
MBA
Bahçeşehir University
- 6 Monate, Sep. 2008 - Feb. 2009
Business informatics
Reutlingen University
Erasmus Exchange Programm
- 2 Monate, Juli 2007 - Aug. 2007
German as a foreign language
Leuphana Universität Lüneburg
- 2 Monate, Juli 2006 - Aug. 2006
German as a foreign language
University of Bremen
- 4 Jahre und 10 Monate, Sep. 2005 - Juni 2010
Business Informatics in German
Marmara University
Sprachen
Deutsch
Fließend
Englisch
Fließend
Türkisch
Muttersprache
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