Felicitas Meissner

Bis 2022, Projektleitung / Projektcontrolling - Logistik, momox GmbH
Leipzig, Germany

Fähigkeiten und Kenntnisse

Projektmanagement
Customer Relationship Management
Customer Experience
Prozessmanagement
Risk Management
Stakeholdermanagement
Change Management
Prozessanalyse
Prozessoptimierung
Prince2
COPC
Aspect WFM
EpiServer CMS
Processes

Werdegang

Berufserfahrung von Felicitas Meissner

  • Current 4 years and 2 months, since May 2022

    Projektmanager

    Webhelp

  • 3 years and 1 month, May 2019 - May 2022

    Projektleitung / Projektcontrolling - Logistik

    momox GmbH
  • 7 months, May 2018 - Nov 2018

    Projektmanager

    SDT - Service-Direkt Telemarketing Verwaltungsgesellschaft mbH
  • 8 months, May 2017 - Dec 2017

    Projektmanager

    Tele Columbus Betriebs GmbH

  • 7 years and 5 months, Jun 2009 - Oct 2016

    Project Manager - Continental Europe

    Transcom Worldwide

    project management on local, regional and global level including risk, stakeholder and change management; process development, standardization and documentation project portfolio: onboarding of complex client projects, site openings in two near-shore locations, COPC-certification, launch of a global intranet for 30K users

  • 2 years and 4 months, Feb 2007 - May 2009

    Business Support Team Central Region - Central Resource Planning

    Transcom Worldwide

    process and project management in relation to resource planning, implementation and integration of workforce management system (Aspects eWorkforce Management) on regional level

  • 3 years and 6 months, Aug 2003 - Jan 2007

    Business Support Team Germany - Traffic Control

    Transcom Worldwide

    multi-site volume and traffic control (strategic, tactical and intra-day), forecasting, Inbound, Outbound and Back Office parameter control and steering

  • 1 year and 8 months, Dec 2001 - Jul 2003

    Junior Project Manager

    Transcom Worldwide

    Liaison between Client and all internal departments (technical, training, operations, reporting, etc.)

  • 1 year and 1 month, Oct 2000 - Oct 2001

    Assistant to the Managing Director

    German-American Chamber of Commerce Inc. - Philadelphia

  • 3 months, Jul 2000 - Sep 2000

    Intern - Business Sales

    PrimaCom AG

  • 3 months, Oct 1999 - Dec 1999

    Intern - Marketing Assistant

    Centaur Thermal Systems Inc., Ontario, Canada

  • general internship

    LEGO GmbH

Ausbildung von Felicitas Meissner

  • 3 years, Sep 1997 - Aug 2000

    International Business Administration

    Euro-Business-College Jena

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z