George Kiritsopoulos

:: Work with curriculum development team to design, develop and update training courses and supporting materials. Ensure accuracy and effectiveness of courseware and supporting materials to align with new product releases. :: Organize, develop, prepare, schedule and deliver technical training sessions as it relates to Vodafone Business products. :: Work and partner with business leaders to define internal processes to create and deliver training materials.

:: Support on developing and maintaining existing intranet websites, applications and rich multimedia experiences according to the brief and technical specifications. :: Maintain an independent working environment and collaborating with the team using version control systems. :: Translate business processes into workable solutions. :: Create tests to verify the quality of systems output and ensure that testing is completed prior to go live. :: Create and maintain documentation, where appropriate.

:: Work with staff across the organization to compile, edit and produce content for the Intranet Portals<br> :: Publish and manage content using both Dreamweaver and SharePoint Content Management System and other tools<br> :: Copyedit and proofread all web content and ensure that all content published online is accurate, up to date, adheres to W3C accessibility guidelines, usability best practice, and is written in an engaging and concise style that is accessible to a wide audience.

Technical training for hellas online Customer Operations Department, as also responsible for the maintenance of Customer Operations Intranet Portal.

Technical training for Customer Operations Department, as also responsible for the maintenance of Customer Operations Intranet Portal.

Technical training for 1st Level Call Center representatives and 2nd Level Technical Support Engineers. Also, in April 2010 I was promoted to design, develop and maintain the Customer Operations Intranet Portal as an educational and assistant tool for Call Center 1st Level representatives and 2nd Level Technical Support Engineers.

Technical training for Call Center 1st Level representatives.

Technical support at hellas online store.

Technical support for routers connectivity, ADSL, VoIP / POTS telephony, Domains and Web Hosting troubleshooting.

Call Center monitoring and representatives' assistance.

Call Center representative in technical support for ADSL and VoIP telephony troubleshooting.

Web sites design and development. The main job was the design, the development and the maintenance of the studynet educational portal as also the advertising of greek educational institutions, colleges and universities.

Web sites design and development as also the development of Windows platform applications using Visual Basic.

Electrical and network cabling installation.

Mobile, Multicast & Multimedia Networks, Multimedia Specification, Design & Production, Neural Networks and Evolutionary Computation, Distributed Systems & Security, Network and System Administration, Mobile Standards Interfaces & Applications.

Programming languages, Web Site Development, Computer and Networks Architectures, Accountant and Finance, Management Science

Programming languages, Databases, Operating systems, Windows applications, Programming algorithms.

Multimedia programming, Programming languages, Computers and Networks Architectures, Databases