Dipl.-Ing. Joao Pereira

At Unblu we develop conversational financial software that empowers financial institutions worldwide to make every digital customer conversation meaningful, secure, compliant and convenient at any step of their journey. Unblu presents bank and insurance companies with a unique opportunity to drive customer digital channel adoption, significantly increase customer satisfaction, and lower overall customer support costs.

- General Management and Business development in Europe. - Partners engagement for public and private market. - Member of the Executive Commission of Vortal Connecting Business.

General Management and Business Development in Spain and Latin America Regional and integration partners engagement.

Health Market Manager, responsible for the launch and grow of the marketplace vortalHEALTH (www.vortalhealth.pt).

Contribution in the solution and functional drawing of the electronic sourcing platform; Adequacy of the procurement process to the electronic platform in several companies (Mota-Engil, Edifer, Somague, etc.). Change management and creation of market through the inclusion of suppliers. Project Management in the Public Sector, such as Ministries and Government-Private companies.

- Internal processes migration from ISO9001:1995 to ISO9000:2000; - Project development of "Service Quality given from ANFEI - Satisfaction Evolution of the Customer", using diverse methods of analysis (e.g. Factorial Analysis, Model SERVQUAL, Model of Multiple Linear Regression); - Customer satisfaction questionnaire redefinition.

The Digital Disruption Program enables a rapidly upscale skills in all areas of digital transformation.

According to the Financial Times Top 100 Global MBA Rankings, the Lisbon MBA International is the 36th best MBA program in the world (and the 13th in Europe), the 2nd in the "Value for Money" category and the 3rd in "International Course Experience". (http://www.thelisbonmba.com/)

Purchase, warehouses and transports Management; Models of forecast and decision; Quality and control management in industry and services; Project management; Logistic; Information and comunication technologies.