Kateryna Maznikova

400+ employees reported directly (Headquarter Operations), 1000+ employees reported indirectly (Regional Operations). Operations areas: - Payments; - Loan administration; - Treasury back-office; - Cash management; - Card operations. At the moment Operations is under transformation (process improvement, process reengineering, cost optimization, automation, centralization).

Credit administration management (50+ employees); Centralization of credit administration, project management

project management from operational side at Centralized banking system implementation project: - building of centralized and optimized processes; - management of creation of business requirements documentation for foreign and local developers; - daily cooperation with foreign consultants. participation in creation of: - corporate clients migration strategy; - centralized Branch model for Corporate; - new Corporate products; acceptance of standard documentation from the side of Operations;

management of operating activities of the regional branch: - loans and deposits of Retail and Corporate; - provisions calculations; - local and FCY payments (SWIFT), investigations; - client's FX; coordination of regional branch departments: - general services; - IT; - Cash desk; regional branch budget planning, control in part of costs and investments; financial monitoring officer of the branch (accepted by NBU);