Kristijan Marcius

Berufserfahrung von Kristijan Marcius

• Bis heute 9 Jahre und 8 Monate, seit Nov. 2014

  Application Support Specialist

  Kaufland k.d. Croatia

  1st and 2nd level support to our store users. Field technician, HW support for Wincor Nixdorf and Aures POS systems, HP servers and HP workstation and Thin Clients. Experience in work as member of Helpdesk team, working 24/7/365. Experience in work with ticket management tool Service Now. Field Co-ordination of external partners in projects for opening new stores or renovating existing stores. Implementation of new work processes and training of employees for new work processes

• 13 Jahre und 3 Monate, Sep. 2001 - Nov. 2014

  IT Helpdesk Supporter

  Kaufland

  - 1st and 2nd level support for Kaufland markets - supporting retail HW - supporting retail SW (POSition) - Mettler Toledo scales - basic of LAN and WAN networks (1st level support) - telephony - support for processes in supermarkets - staff training in markets

• 4 Jahre und 3 Monate, Juni 1997 - Aug. 2001

  Windows System Administrator

  MTČ Socks Facotry d.d. Čakovec

  - system administration - working processes supporting - Exchange server - .NET programming - inventory