Lea Englert

is looking to socialise. 👋

Angestellt, Customer Care Representative, joimax GmbH
Karlsruhe, Germany

Fähigkeiten und Kenntnisse

Customer Relationship Management
Communication skills
organizational skills
Customer Service
SAP CRM
Salesforce CRM
Computer Applications
International experience
Global market
Reward program
Executive Support
Team Support
People Management
Order Management
Sales Management
Airline industry
Microsoft Office
Positive attitude
Reliable
Manufacturing industry
Business Administration
Information Technology background
Account Management

Werdegang

Berufserfahrung von Lea Englert

  • Current 4 years and 5 months, since Jan 2022

    Customer Care Representative

    joimax GmbH
  • Current 7 years and 11 months, since Jul 2018

    Customer Care Representative

    nVent - SCHROFF GmbH

    SAP order processing and management Generating and submitting Sales Force quotations Handling claims and returns SAP price upload/update Work with Sales Representatives quoting and negotiating prices Work with Engineers for customer specific products Share insights and work processes to the team

  • 5 years and 8 months, Jan 2010 - Aug 2015

    Customer Service Representative

    Teledirect Pte Ltd

    Client: Singapore Airlines Ticket/booking reservations Product and service information Priority passengers/VIP handling Rewards program Call logging and reporting Employee on-boarding Feedback handling e.g. case/system solutions and problems

  • 1 year and 10 months, Jan 2009 - Oct 2010

    Project Secretary

    Genisys Intergrate Engineers Pte Ltd

    Admin support to the project team Document, supplies and inventory management Assisted Engineers with staff allocation Organised meetings Scheduled Appointments Undertaken ad hoc admin projects and duties (e.g. liaised directly with clients)

  • 5 months, Sep 2008 - Jan 2009

    Admin/Accounts Assistant

    Alchemical Lab Pte Ltd

    Order processing and management Front office and admin duties Handled online shopping website/CMS Designed online ads and e-mailers/newsletters Document, supplies and product inventory management Undertaken ad hoc admin projects and duties (e.g. order fulfillment)

Ausbildung von Lea Englert

  • 3 years and 10 months, Jun 2000 - Mar 2004

    Business Administration

    University of the East Caloocan

    Management Accounting

  • 2 years, Jan 1998 - Dec 1999

    International Diploma in Computer Studies Major in Business Computing

    Informatics Computer School Singapore

Sprachen

  • English

    C1 (Fließend)

  • German

    B1-B2 (Gute Kenntnisse)

  • Tagalog native language

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