Leonid Kharkov

A single point of contact for key accounts (advertisers and agencies) for service requests and ensure successful issue resolution including proposing possible mitigation actions. I was focused on the following products: Product catalog, Instagram and Facebook shop, and Facebook Pixel. lead generator, custom audiences and remarketing, fundraising for non-profit organizations, invoicing, and product billing issues.

Responsibility: business development, sales, and related activities in the CIS countries, MEE region of SAP Billing and Converge mediation by Digital Route, partner management, driving marketing events, handling the pre-sale activities. Key deal: in collaboration with several product lines, earned one of the largest and most complex deals of the year for the region, closing first SAP deal in the #1 retail holding in western Europe in the competition with Oracle and Microsoft.

· Participating in VEON Digital BSS Transformation Programm · Assessed overall alignment between business and technology roadmap · Provided technical leadership for various business units and technology groups · Communicate with business units the value of technical architecture, solutions, and strategies · Collaborated with IT leaders and technical teams to ensure alignment of best practices and standards

· Oversee product development process and execution to achieve enterprise product KPIs · Transform business ideas into commercial products through platforms and channel enablement with desired excellent user experience. · Drive process and service improvements, including monetization and cost-saving opportunities across the value chain of products. · Lead product portfolio management function, manage Enterprise roadmap and strategy execution across product houses

‒ Establishing a B2B ICT products portfolio as well as an IoT product portfolio ‒ Providing the leading position in convergent and OTT products ‒ Successfully launching the mobile number portability program for all lines of business ‒ Launching the SaaS sales automation platform

Launched the first e-government service - possibility to apply to the school or kindergarten via web-portal