Linda-Lou Düster

Managing 7 FTEs (demand & supply planner) to pilot the forecasting & procurement process of the Active Cosmetics Divison (~ 200Mio € turnover) for Germany, Austria & Switzerland: Continuous improvement of processes for better result in service level & forecast accuracy // Stakeholder management of involved teams (sales, controlling, international S&OP)

Short-term turnover management in close coordination with the sales and supply chain teams. Process implementation for order management of e-com customers as well as new process creation for sample distribution to sales force.

Global center of excellence for S&OP processes: Lead & coordinate supply chain projects with international stakeholders // Conception & coordination between IT and business for enhancements in SAP: specification, implementation, testing & go-live support // Conception, design & creation of S&OP Fundamental KPIs in a Power BI tool // Set norms and processes and ensure their compliance in all S&OP teams worldwide // Conception of training tracks for global S&OP community // Animation of global S&OP community

Develop sustainable and collaborative Supply Chain relationships with key customers to contribute to the supply chain strategy: Functional Lead of Customer Supply Chain Team // Strategic SCM contact person for customer // Support of Sales and SCM teams by providing customer insights as well as coverage, sell-out and prognosis data // Lead of collaborative SCM projects with the customers // Drive innovation for digitalization and big data use within the supply chain (Demand Sensing, Predictive Analytics)

Ensure sales forecasts accuracy and the building of turnover through the piloting of the forecast process: Be responsible for the catalog management and contribute to its rationalization // Manage the sales forecasts quality and lead forecast process Leading Keyuser in IT project (creation of a forecasting hub for Germany, Austria & Switzerland): Part of concept team // Responsible for testing and securing Go Live // Organizing change management

Key-Enduser IT project: introduction of SAP-APO: Participate in month-long enduser training // Part of change mangement team to integrate SAP APO into daily business processes // Participate and pass final enduser test before Go Live of project. Ensure a constant availability of the relevant product catalogue on finished goods and POS displays enabling the business to achieve service level and stock targets.

Ensure a constant availability of the relevant product catalogue on finished goods enabling the business to achieve service level and stock targets (prior to SAP APO introduction): Anticipate, flag and resolve risks on overall product availability, and minimize the impact on service through internal pre-alignment // Manage stock level in value, cover and quality

SCM Intern, Consumer Adhesives: Bottleneck Management of Production Planning // Project Management New Product Introduction // Production Transfers (footprint project)

Marketing Intern, BayWa Bau- & Gartenmärkte: Planning, execution and analysis of a customer survey // Development of a Trackingtool for Marketing Costs