Lucia Christine Karl

Teamleader of German Inside Sales Team and UK-office; establishing and/or streamlining of order processes, improvement of customer service, analysis of customer needs, developing according marketing strategies, establishing regular reporting. Close cooperation with key accounts in the EMEA markets, providing them special support; close cooperation with sales reps, sister company in the US, and production plants in Germany and France. Development of projects in UK

Key Account Management, Contract Negotiations with Vendors and Customers, Customer Retention, Customer Acquisition, Budgeting, Forecasting, Customer Service, Inventory Management, Coordination of International Orders, Business Travels, Participiation at Conferences

International Sales of Kraft papers; Market Analysis, research and devleopment for the product group " EnDURO " from a German manufacturer in the US and Canada. Customer acquisition, product introduction and development, account- and key account management, establishing inventories, busines travel, participation at conferences, customer service

Trading in Graphic and Kraft Papers with international vendors and customers, mainly in West Europe and USA; importing stationery products from Costa Rica and selling them to German stationery retail chains (f.i. Susy Card).