Marc Will
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Marc Will
- Current 8 years, since Jun 2018
Senior Partner & Director
10x Results Partners
REVENUE FULL POTENTIAL (Pricing, Innovation, Risk-taking, JVs & M&A, Digitalization, Sales & marketing) PROFITABILITY BOOST (Complexity reduction, Sourcing, Process & IT effectiveness, Focus, Lean, Cost reduction, Turnaround) CUSTOMER GROWTH & LOYALTY (Customer full potential & profitability, Referrals, Loyalty, Feedback & insights, Brand strategy) EMPLOYEE PRODUCTIVITY & ENGAGEMENT (Deep work, Moon shots, Target setting, 12-week year, Delegation & incentives, Decision making, Culture)
- 1 year and 5 months, Jan 2017 - May 2018
Mgmt Board Europe | Head of Strategy, BPO & Customer Service Europe
DHL
Transformation | Customer strategy | Shared service centers | Business process offshoring | Customer escalations and resolutions | IT transformation | Business unit strategy | Customer implementations | ISO certifications | Corporate social responsibility | Board meeting strategy | Innovation
- 2 years and 6 months, Jul 2014 - Dec 2016
Vice President, Transformation Europe, Middle East and Africa
DHL
Digitalization | IT transformation | Organizational effectiveness | Shared service centers and near-shoring | Automation | Business process streamlining
- 1 year and 1 month, Apr 2014 - Apr 2015
Vice President, Global Organizational Alignment
DHL
Organizational effectiveness | Transformation | Business process optimization | Change management | Cost effectiveness | Decision effectiveness
Transformation | Performance improvement | M&A and private equity | Digitalization and IT effectiveness | Organizational full potential | Corporate & business unit strategy | Board effectiveness | Complexity reduction | Sourcing strategy | Business growth strategy
- 8 months, Apr 2011 - Nov 2011
Manager
Bain & Company Russia
Revenue and profit boost | Sales strategy | Organizational effectiveness | Customer strategy
Customer growth and loyalty | Cost reduction | Digitalization and IT transformation | Roles & responsibilities | Sales effectiveness | Due diligence & private equity | Commercialization strategy
- 2003 - 2003
Consultant
Roland Berger Strategy Consultants
Turnaround | Restructuring | Audit | Corporate performance
- 2001 - 2001
Consultant
A.T. Kearney
Post-merger integration | Transformation | Business process improvement | Customer strategy
- 2000 - 2000
Consultant
Roland Berger Strategy Consultants
Post-merger integration | Program management office PMO | Sales effectiveness
Ausbildung von Marc Will
- 2001 - 2002
International Management
Thunderbird, School of Global Management, USA
Global Strategy | Multicultural Negotiation | International Marketing Management | Global Product Development | Global Operations Management
- 1997 - 2001
International Management
European University Viadrina
Strategic Management | Organizational Development | International Management
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Russian
C1 (Fließend)
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