Maria Victor Egwim

I am an international graduate actively open to relocation to any region.🔎

Angestellt, Store Services Operative, Harrods
London, United Kingdom

Fähigkeiten und Kenntnisse

Customer Experience Management
Retail
SAP
German
Salesforce
Key Account Management
Tender preparation
Technical Knowledge
Leadership skills
innovative
Inbound Calls
CRM Systems
Customer Support
MS Office
Customer care

Werdegang

Berufserfahrung von Maria Victor Egwim

  • Current 1 year and 7 months, since Nov 2024

    Store Services Operative

    Harrods

    Delivered outstanding face-to-face service, resolving customer concerns promptly. Ensured a well-stocked, clean, and welcoming environment to enhance shopping experiences. Supported store operations in a high-paced luxury retail setting.

  • 10 months, Dec 2023 - Sep 2024

    Student Worker

    Kingston University, London, United kingdom

    Part of the Student Fundraising Team. Duties included - Promoting the university's activities, accomplishments, and goals. - Updating and managing information about graduates and observing GDPR.

  • 2 months, Nov 2023 - Dec 2023

    Customer Service Assistant

    Sainsbury Supermarket Ltd, Cobham, United kingdom

    Part of Sainsbury's customer service team. Duties included: - Dealt with customer enquiries and complaints while delivering a high value experience. - Processed till payments, stocked shelves, and maintained the cleanliness of the shop floor.

  • 6 years and 1 month, Aug 2012 - Aug 2018

    Admin and Logistics Coordinator

    MPH Global Services

    - Coordinate all consultants’ journey to a new job, a new country, and new clients. - managed every aspect of mobilisation to a new city, including housing, health and medical cover, city orientation, immigration services support, and travel logistics. - Setting and managing client expectations, deliverables, and timeframe - Maintained updated records of purchase orders, vendors, and client contracts and transactions.

Ausbildung von Maria Victor Egwim

  • 1 year and 1 month, Sep 2023 - Sep 2024

    Marketing and Brand Management

    Kingston University

    BM7005/TB2/A - Buyer Behaviour (BM7005) BM7015/TY13/A - Strategic Brand Management (BM7015) BM7017/TB1/A - Global Marketing Management (BM7017) BM7019/TB1/A - Marketing Communications (BM7019) BM7021/TB2/A - Branding Design (BM7021) BM7024/TY13/A - Market Research and Data Analysis (BM7024) BM7026/SPAN1/A - Research Proposal and Dissertation (BM7026) BM7621/TB2/A - CIM Graduate Gateway (BM7621) Other activities 2024/25 BM7026/SPAN2/A - Research Proposal and Dissertation (BM7026)

  • 1 year and 7 months, Mar 2011 - Sep 2012

    Industrial and Personnel Relations

    University of Ibadan

    Industrial Relations: Collective bargaining, labor laws, dispute resolution, and trade unionism.  Human Resource Management: Recruitment, selection, training and development, performance management, compensation and benefits, and organizational development.  Organizational Behavior: Leadership, motivation, communication, group dynamics, and organizational culture.  Industrial Sociology: The social aspects of work and employment, including issues of inequality, power, and conflict. 

  • 3 years and 11 months, Mar 2004 - Jan 2008

    Foreign Languages and Literatures

    University of Port Harcourt

Sprachen

  • German

    A1-A2 (Grundkenntnisse)

  • French

    B1-B2 (Gute Kenntnisse)

  • English

    B1-B2 (Gute Kenntnisse)

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