Martijn Groot

By seeking dialogue based on correct and objective data, clients and debt collection agencies (DCA) perform better together. We improve debtor management for both B2B and B2C customers. As a market leader we offer essential insights into the end-to-end collection management process. With Cwize you will work more effectively with your DCA’s to optimize case management strategies and improve recovery rates. Cwize offers powerful tools for analysis and collaboration for effective cooperation.

Supporting the late collection department in reporting issues

participating in the project team of the cashflow department en advising management relating credit management issues.

performing an audit on credit management processes and advising on improvements within the o2c process

develop tender document for the tender of debt collection services

Developed a restructering plan for their credit management proces.

Supporting and guiding European tender collection agreements for the consumer and small business market.

Leading 40 FTEs. Turnover 860 million; 2.1 million customers with a collection portfolio of 220k customers. • Compiling budget, projects and department goals. Measure and evaluate the performance of the departments. • Determining the guidelines and policies for debt collection activities (consumers and B2B) within the business objectives. • Monitor execution to optimize cash flow and minimize loss to non-paying customers.