Matti Seidel

From November 2018 on I took additional responsibility now heading the internal CRM team. In Softgames the CRM team is shared service team that is responsible for automated customer communication, all social media communication and the direct support of our players. CRM communications reach hundreds of thousand players on a daily base and are a major contributing factor in our games performance.

I took additional responsibilities as the companies Data Privacy Officer and was the project manager of the GDPR compliance project. Despite the complexity of Softgames business and the topic we managed to reach compliance in time.

I built the Softgames QA team from the first steps to a shared service within the company. The team is supporting 10+ live games and several in development titles, managing more than 15 releases every week.

I filled both the role of Sales and Key Account Management. I initiated and developed partnerships with international publishers based throughout Europe, Australia, Sputheast Asia and the US. I signed and/or grew accounts like Jamba, Mondia Media, Telstra, Vodafone France and Orange. During the first two years I achieved 100+% annual revenue growth.

Versandhandel für Computer-Hardware

Strafrecht/Kriminologie