Melisa Mitterlehner

Plan and organize workshops with relevant parties to identify adequate development strategies or improvement of key processes , Develop and align key processes within BU, , Act as central point of contact for Performance and Change Management team for the BU, Identify performance improvement requirements and related KPIs, Organize workshops and other change management events as required, Delivering internal trainings with topics about personal development for the entire BU

Cost analysis and customer potential, support in developing and Implementing new tools and processes; internal benchmarking/ KPIs; run coaching sessions/workshops and sales trainings

Responsible for: Spain, Italy, Turkey, Germany and Switzerland Acquisition of new customers, market research, exploring new markets, price calculation, development of specific solutions for customers and new products

Responsible for Horeca sales in Spain, and for hypermarkets, retailer accounts like Carrefour, Makro and El Corte Ingles. Covering the Portuguese market through an agent Turglass. Handling through out the sales cycle, offering seasonal briefs to customers, visiting and hosting current and potential customers, pricing and negotiation, order receipt stage, coordination of the order fulfillment with production department, capacity allocation and production planning prioritization,initiating custom design.