
Merlin Carter
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Merlin Carter
I work with a team of writers who support technical communicators throughout the company. My team helps people from all backgrounds to create effective content, whether they be developers, product managers, or QA engineers. We review conceptual content, API reference material, and code comments for over one hundred products. Most of the content that I edit is intended for the developer community, so I've acquired a thorough understanding of developer audiences.
* Worked with the product to synthesize technical specifications into engaging and user-friendly content. * Migrated the publishing infrastructure from Author-it to the DITA Open Toolkit. * Worked with DevOps to integrate publishing automation into our continuous integration systems. * Worked with the marketing team to review product marketing content * Used Google Analytics to assess the effectiveness of different types of content. * Developed guidelines terminology, style, and tone of voice.
Analyzed requirements and developed specifications for new product features. Assessed product design and usability. Researched competitor products and academic papers on comparable systems. Helped to forecast and manage development schedules.
Provided technical support for enterprise content quality software. Build out the support knowledge base and systems to serve help content more effectively.
- 2 Jahre und 2 Monate, Nov. 2003 - Dez. 2005
Commercial Technologies Manager
Ask.com
Worked with the development team to build internal systems that enabled the sales team to better forecast and manage advertising revenue. Collected requirements from key stakeholders and wrote detailed specifications. Worked with external partners to assess and develop bespoke software for serving text-based advertising.
- 1 Jahr und 8 Monate, März 2002 - Okt. 2003
Commercial Operations Coordinator
Ask.com
Responsible for trafficking online advertising in the DoubleClick for Publishers platform.
- 1 Jahr und 2 Monate, Mai 2000 - Juni 2001
Editorial Assistant
Ask.com
New Zealand category expert for the Ask Jeeves International editorial team. Researched and entered online content for the New Zealand search directory. Used proprietary concept matching software to match search results to user queries.
Ausbildung von Merlin Carter
- 7 Jahre und 1 Monat, Okt. 2008 - Okt. 2015
Bildende Kunst / Fine Arts
Universität der Künste Berlin
Bildhauerei, performance
- 3 Jahre und 1 Monat, Jan. 1995 - Jan. 1998
Communications
AUT University
Multimedia creation and online publishing.
Sprachen
Deutsch
Fließend
Französisch
Grundlagen
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