Michael Tobias
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Michael Tobias
- Current 5 years and 4 months, since Mar 2021
Director Operational Policies, Risk & Controls
eBay Customer Support GmbH
- Current 7 years and 8 months, since Nov 2018
Director Operational Governance & Partner Engagement
eBay Support GmbH
- 5 years and 8 months, Apr 2013 - Nov 2018
Head of DE Global Service Delivery
EBay Customer Support GmbH
- 4 years and 4 months, Jan 2009 - Apr 2013
Regional Support Director West & Central Region
Transcom WW
- Head of Business and Local IT Support Function for Benelux, Baltics and Central European Region - Manager of Regional Support Managers within West & Central Region
- 2 years and 7 months, Jun 2006 - Dec 2008
World Wide Business Support Manager
Transcom WorldWide
People and functional/process leadership to all Business Support Teams within Transcom World Wide
Manager of 7 CRM (Siebel) Solutions Project Managers owning and participating to CRM enhancement activities/projects
Manager of 8 Business Process Engineers accountable for the end user support related to the ERP Order Management platform
Manager of 7 Senior Business Process Analysts within Commer-cial Services EMEA and South America
- 2 years and 9 months, Nov 1999 - Jul 2002Agilent Technologies
Business Process Analyst for EMEA and SAR
Process Design, consulting, simplification in the area of Quote- and Order Management
- 1 year and 5 months, Jul 1998 - Nov 1999
Business Process Consultant for Germany
Hewlett Packard
End user application- and process support within Quote and Or-der Management
Ausbildung von Michael Tobias
- 5 years and 10 months, Oct 1992 - Jul 1998
Wirtschaftsingenieurwesen
University of Karlsruhe & Kaiserslautern
- Operations Research - Macro Economics
Sprachen
German
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Spanish
B1-B2 (Gute Kenntnisse)
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