Mikaela Johansson
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Mikaela Johansson
- Current 3 years and 11 months, since Jul 2022
Agent
Stockmann Oyj
Internal and external customer service at the Customer Happiness team
- 9 years and 8 months, Jan 2013 - Aug 2022
Agent
Krizia Oy Helena Hagman
Established 1980, agency represented well known fashion brands during different time periods. For men;Schiesser,Schiesser Revival,MarcO'Polo Body&Beach incl. socks. Ladies; Chantelle, Passionata, Schiesser, MarcO'Polo Body&Beach incl. socks, Wiki&Lady Avenue. For kids/teens Schiesser. Responsibility for sales mainly in Finland, for some brand's also Russia, Estonia&Latvia. When my mother Helena Hagman died 08/13, I took over the agency. 12/21 it was time to wrap it all up&look into new opportunities.
- 6 months, Jan 2022 - Jun 2022
None
Stockmann Oyj
Customer service center at Stockmann established a new trial, with a team of sales specialists from different department stores in Finland. To give extra input in the work in customer services and bring new knowledge. Job hours in the "pool" approx 2h/week.
- 3 years and 9 months, Oct 2018 - Jun 2022
Sales Specialist
Stockmann Oyj
Sales at department storeand focus on women's and men's fashion.
- 3 years and 5 months, Aug 2010 - Dec 2013
Sales assistant
Krizia Oy Helena Hagman
- 1 year and 8 months, Jan 2009 - Aug 2010
Insurance Sales Agent
Aktia Skadeförsäkring
Customer service and sales mainly phone and incomming calls. Insurance products; home, life, car, boat, personal.
- 1 year and 4 months, Aug 2007 - Nov 2008
Product specialist
Kaupthing Bank h.f.
Establishing a customer service unit for a new banking service and creating work processes. Working with private investors and corporate investors in Kaupthing Edge customer support team.
- 2 years and 8 months, Dec 2004 - Jul 2007
Customer service assistant
eQ Pankki Oyj
- 3 months, Jun 2005 - Aug 2005
Back office
eQ Pankki Oyj
- 7 years and 4 months, Aug 1997 - Nov 2004
Sales assistant
Krizia Oy Helena Hagman
Ausbildung von Mikaela Johansson
- 7 years and 3 months, Aug 1997 - Oct 2004
Business studies and tourism
University of applied sciences Helia Porvoo Borgå
Sprachen
Finnish
C1 (Fließend)
Swedish
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Estonian
A1-A2 (Grundkenntnisse)
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