Milan Pantic

Supervisor of the main agency in Zurich. Full Administrational and Operational responsibilities including: • Cash management • Booking services • Control of the daily payment (cash, credit cards, reka checks) • Education and training of new employees • work scheduling for all employees of the station.

Financial Assistant to Dr. med. Marco Egbring(CEO), responsibilities: • Book keeping such as managing invoices and arranging receipts and payment • Creation of a time table and payroll of employees • Administrative duties including minute keeping of the General Assembly • Project Management: o Created quarterly billing process for VAT using Banana accounting software o Completing tax returns o Creating ads hoc reports

Front Line staff (part time), responsibilities: • Customer Services duties • Sales duties including quoting prices and selling a full range of products and services • Dealing with queries face to face and via the telephone • Building team building initiative which included planning, organization, coordination and commitment

Front Line staff (Reception), responsibilities • Cash management and booking, • Managing the daily cash flow • Performing the daily balance of the reception and the restaurant • Data maintenance • Customer services including managing the arrival and departure of international guests.

Banking & Finance