Nagaraja Mahagaon
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Nagaraja Mahagaon
- Current 4 years and 7 months, since Nov 2021
Customer Service Executive /Order Management
Molex India Pvt Ltd
Lead end-to-end order lifecycle from PO receipt to order creation, allocation, dispatch, and final delivery. Manage order changes, cancellations, and customer amendments with high responsiveness. Work closely with Sales, Global Supply Chain, Planning, Logistics, Warehouse, and Finance. Troubleshooting complex issues related to delays, shortages, discrepancies, returns, and shipment failures. Provide proactive communication and real-time visibility to customers on order and shipment status.
- 3 years and 6 months, May 2018 - Oct 2021
Customer Service Representative
Mouser Electronics Inc.
Order Management & Fulfillment: Processed and amended customer orders via Live Chat, ensuring real-time updates and accuracy. Returns & Refunds (RMA Processing): Investigated and resolved Return Merchandise Authorization (RMA) requests, coordinating replacements and issuing credit notes. Proforma Invoices & Quotations. Inventory & Backorder Management. Logistics & Shipment Coordination. Customer Relationship Management.
Ausbildung von Nagaraja Mahagaon
- 3 years and 1 month, Jul 2022 - Jul 2025
Business Administration
Rani Channamma University, Belgaum
- 3 years, Jun 2012 - May 2015
Diploma in mechanical engineering
Board of technical education Bangalore
Diploma in Mechanical Engineering
Sprachen
German
English
A1-A2 (Grundkenntnisse)
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