Nicholas Dunham

• Start-to-finish publishable academic research project collaboration with Department Chair • Raw data collection, literature review, analysis, writing, editing and publishing preparation review process • Project process management

• Brewing Project planning and implementation including: Recipe research and development, process and quality control management • Preparation of educational materials and on-site instruction • Materials & resource logistics

• Intensive, personal, and conceptual reviews of academic, professional, and creative writing pieces • Projects include: Masters theses, instructional and marketing booklets, letters of intent, presentations, and published academic papers • Content and structure management, grammar and language adaptation, and orthographic review

Prompt and effective customer service drove high department sales; 
Educated customers through dedication to product familiarity and field testing; 
Initiated new department marketing strategies; 
Designed and created unique department displays and signage; 
Other retail duties including stocking, organization, inventory, and point-of-sale operations

Helped facilitate California BTSA (Beginning Teacher Support & Assessment) program through the NTSD office; 
Managed Teacher Resource Center (TRC)—helped new, low-budget teachers find and create effective classroom aides; 
Authored and administered district-wide survey to assess performance of the TRC; 
Maintained district personnel information with Filemaker Pro database software; Provided daily support to district lead coaches in professional development workshops and other presentations

Maintained small library of project-related texts; 
Used a scanner and Optical Character Recognition software for collection and organization of text excerpts for entry into project outline; 
Streamlined workflow and system for data entry and retrieval for research assistants and project supervisors

Collected daily fees from court patrons
; Maintained courts, nets, lights, and other on-site facilities; 
Posted information about classes, tournaments, and other SB Parks & Recreation community events

Provided exceptional customer service through product and ‘outdoor lifestyle’ education; 
Responsible for selling cooperative memberships to achieve local market saturation; 
Other retail duties including stocking, inventory, and team building exercises