Orsolya Vajda-Baló

- coordinating cross-functional stakeholder management on behalf of P2P with CCFOs, BPAs, procurement and other key process actors - supporting process transformation with careful delivery of critical processes -cultivate relationship with top partners, understanding their business needs -actively monitoring key performance indicators and providing qualitative insights to process/systems and customer interaction -leveraged on cross-divisional standardization initiatives -robotics

Responsibility area: Swiss clinical trials, studies, research and development-related costs, acting as main point of process contact for all ongoing or finalized studies for both internal and external stakeholders. Handling of highly sensitive Novartis partners. The role consisted of: • Balance confirmations, account reconciliations • Study reconciliations • Executing debt recovery / monitoring incoming payment / clearing the balances Key achievements: • successful delivery of process transitions