Paul van der Hagen

• Directed enterprise IAM transformation across global payment systems, embedding DORA and PCI-DSS controls into operating model and assurance processes • Established executive governance model including steering forums, risk dashboards, and formal control reporting • Orchestrated multi-vendor ecosystem spanning RSA SecurID, F5 APM, IBMi, and mobile threat defence platforms • Delivered hybrid Agile/Waterfall migration with full backward compatibility across legacy and modern authentication protocols

- Led enterprise-wide identity governance transformation across 160,000 users in 100+ countries, reducing user onboarding time by 30% and accelerating time-to-productivity for WPP's global creative agency network - Decreased privileged-access security incidents by 40% through centralised access controls and governance frameworks, whilst maintaining zero-downtime across critical creative production systems

• Achieved 70% reduction in malware exposure through comprehensive mobile threat defence deployment, protecting 50,000 devices globally with zero business disruption • Implemented advanced email security controls protecting against phishing and targeted attacks, delivering the programme on schedule and within budget

• Reduced cloud security framework deployment timelines from 4 months to 2 weeks through process optimisation and automation, delivering 20% cost reduction through vendor consolidation • Managed £2M programme budget, establishing a scalable cloud security framework supporting rapid business growth and digital transformation initiatives • Coordinated multi-vendor security ecosystem integration, facilitating executive steering committee reviews with clear ROI demonstration

• Successfully integrated disparate IT systems and help desk operations across merged organisations, establishing a unified security posture with zero security incidents during migration • Developed a consolidated governance model for merged service delivery operations, managing stakeholder ecosystem across both legacy organisations

• Enabled £10M annual cost savings through paperless banking transformation, managing £2M programme budget with full accountability for secure digital infrastructure modernisation • Ensured data protection, encryption, and regulatory compliance (GDPR, FCA) throughout digital transformation, achieving zero data breaches during migration • Established governance framework for digital correspondence management, delivering executive-grade reporting with clear progress tracking and risk visibility