Peter Waldmann

Angestellt, Senior IT Service Manager, Kanton Basel-Stadt

Basel-Stadt, Switzerland

Skills

IT Service Management
Identity and Access Management
ITIL Expert
IAM Managed Services
IT Project Management
Team Leader
IT-Consulting
Beratung
Coaching
IT-Performance Management
Authentication and Authorization Services
Sailpoint IIQ
NetIQ IDM
Single Sign On
Role Based Access Services
LDAP Directory Services
SSO
PKI (Public Key Infrastructure)
IT Service Monitoring
Support
Server Operating Systems
LINUX server
JBoss Application Server
Apache Tomcat Application Server
Device Management

Timeline

Professional experience for Peter Waldmann

  • Current 9 months, since Jun 2022

    Senior IT Service Manager

    Kanton Basel-Stadt
  • Current 1 year and 9 months, since Jun 2021

    Head IT Infrastructure Services

    CG Car-Garantie Versicherungs-AG
  • 3 years and 6 months, Nov 2017 - Apr 2021

    IT Service Manager (IAM)

    DXC Technology / Customer: MAN Truck & Bus AG, Munich

    - Coordination Service and Support of a central IAM Service (Sailpoint IIQ 7.2) according to ITIL - Professional and personnel management of the IAM DevOps nearshore team - Business analysis and optimization of IAM Service Operation processes - Introduction and Coordination IAM Service Operation as a Full Managed Service - Coordinating IAM Incident, Problem and Change Management - Continual Service Improvement of the custom IAM Solution and processes Customer: MAN Truck & Bus AG, Munich

  • 8 months, Mar 2017 - Oct 2017

    IAM Senior Consultant

    iC Consult GmbH / Customer: Continental AG, Eschborn

    - Service Transition and Introduction IAM Managed Services - Consulting and operation of central IAM infrastructure and global IAM processes - Coordination and Tracking IAM Incident and Problem Management - Coordination IAM Service Management Processes according to ITIL - Continual Service Improvement of the customer-specific solution and processes

  • 2 years and 9 months, Mar 2014 - Nov 2016

    IAM Consultant & Dedicated Support Engineer

    Micro Focus / Customer: Continental AG, Eschborn

    - Introduction and operation of central IAM infrastructure and global IAM processes - Integration of central business applications and interfaces - Coordination and Tracking IAM Incident and Problem Management - Planning and coordination of IAM Change and Release Management - Coordination of IAM 3rd Level Support and escalation - Continual Service Improvement of the customer-specific solution and processes Continental AG, Frankfurt (220.000 User)

  • 5 months, Aug 2013 - Dec 2013

    Senior IT Infrastructure Analyst

    IPS ExpertEase AG

    Analysis and Optimization of IT Infrastructure Operations Processes (SOPs) - Incident and Problem Management Processes - Security and Compliance Processes Mobility Infrastructure Services Novartis Pharma AG, Basel (30.000 iPads)

  • 9 years, Jul 2003 - Jun 2012

    Head of Server Engineering

    Allianz Suisse

    - Professional and personal lead of the Server Engineering Team - Service Design central IT Architectures and Technologies - Service Design central LDAP Directory and Identity Management Services - Service Design and standardization Server Operating Systems - Proof of Concept and Documentation of these new IT Services - Manage and coordinate Service and Know-how Transition to Service Operation - Manage and coordinate internal and external 3rd Level Support - Continuous Service Improvement

  • 2 years and 6 months, Jan 2001 - Jun 2003

    IT System Engineer

    Bechtle

  • 1 year, Jan 2000 - Dec 2000

    IT System Engineer

    Roton GmbH

  • 2 years and 3 months, Oct 1997 - Dec 1999

    IT System Engineer

    Bechtle-Kumatronik

Languages

  • German

    -

  • English

    Fluent

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