Piyal Banerjee

Miuros turns customer service data into actionable insights. Through automation to supercharge agents, analytics to help managers solve complex questions in minutes and QA that puts an emphasis on developing people, Miuros builds better customer experiences. We fully integrate with Zendesk, Freshdesk, Help Scout and SalesForce Service Cloud.

• Coordinated closely with the Big-6 global Ad-agencies and their clients in the SMB & Enterprise market segments dealing in projects from 5k to 80K Euro per account per month. • Administered the implementation, optimization, and scaling of campaigns from top International Brands on the WAZE platform. • Achieved recurring revenue from the accounts through renewals by facilitating discussions and up selling on the best stats while promoting WAZE.

• Negotiated on strategic business discussions with C-level IT and Purchase Executives from different industrial verticals concerning set-up and upgradation of end to end IT infrastructure (Hardware, Software, and Cloud services). • Achieved on strategic & SQL lead generation through cold calling while promoting brand recognition and strategizing on partner sales interests through collaborations.

Pitched on solutions and supervised sales and after-sales prospects in Industrial building equipment’s covering big brands in the civil industry.

• Interned as a trainee executive and exhibited as a representative in the International textile trade exhibitions, Shanghai-Tex. • Facilitated and strategized discussions with an International customer/dealer base concerning global positioning and scope of Chinese textile machinery.

• Tech Sales • Business Development in Saas Industry • Digital Growth • Developing New Business from Idea to Market • Strategic Brand Management • Using PR & Events to Develop Business • B2B Marketing • Marketing Intelligence • Consumer Behavior

Fluid Mechanics.