Ralph Jastrzembski

Basic

Angestellt, Customer Operations Manager, Lexmark Deutschland

Neu-Isenburg, Germany

Skills

IT Service Management; Projekt Management; PRINCE2; Global Project Management and Governance
Global Service Delivery
IT Service Transition & Transformation; IT Operations; Erstellung von Service Level Agreements; ITIL V2 / V3; Prozess
User Help Desk
Beratung
Live-Cycle- Management
Mangaged Desktop Service
Managed Print Service
Output Managed Services
Teamleitung
Projektleitung
Prozessdesign
Controlling im Bereich Delivery
Operation Management
Großkundenbetreuung
Operations Management
ITIL
Supply Chain Management
Operations Manager
Produktionsplanung und -steuerung
IT-Projektmanagement

Timeline

Professional experience for Ralph Jastrzembski

  • Current 10 years and 8 months, since Nov 2011

    Customer Operations Manager

    Lexmark Deutschland

  • 1 year and 10 months, Feb 2010 - Nov 2011

    Project Manager - Managed Services

    Getronics (Deutschland) GmbH

    Project Manager - Managed Services

  • 1 year and 10 months, Feb 2010 - Nov 2011

    Project Manager

    Getronics (Deutschland) GmbH

  • 2007 - 2010

    Service Manager - Projektleiter

    CHG-MERIDIAN D.C.L. AG

  • 1994 - 2010

    Field Service Manager

    EDS Globals Field Service GmbH

  • Leiter Technischer Support

    PlanOrg IT Services GmbH

  • Leiter Technischer Kundendienst

    PlanOrg IT Systeme GmbH

Educational background for Ralph Jastrzembski

  • 10 months, Oct 1993 - Jul 1994

    Infomationstechnik

    FH Leonberg

Languages

  • German

    -

  • English

    -

  • Italian

    -

Wants

Beratung
Live-Cycle- Management
Mangaged Desktop Service
Managed Print Service
Output Managed Services
Teamleitung
Projektleitung
Prozessdesign
Controlling im Bereich Delivery
Operation Management
Großkundenbetreuung IT Service; IT Support; IT Consulting; ITIL; Projekt Management; IT Dienstleistungen; IT- OutSourcing - Outtasking; IT Betriebe; Service Management; Managed Services; IMAC / D; IT Operations; IT Transition & Transformation
IT Operations Management

Interests

Familie; Tauchen; DiveCamp.de; Hyperbare Medizin; Aikido

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