Mag. Richa Srivastava

Bis 2016, Priority Relationship Manager, Standard Chartered Bank
Abschluss: Master in Computer Application, Indira Gandhi National Open University
Frankfurt am Main, Germany

Fähigkeiten und Kenntnisse

Customer
Customer Relationship Management
Mutual fund
Customer Service
Customer Care
Customer Retention
Portfolio
investment counselling
Investment Banking
Banking & Finance
Banking
Accounting
book management
Retail Banking

Werdegang

Berufserfahrung von Richa Srivastava

  • 5 months, May 2016 - Sep 2016

    Priority Relationship Manager

    Standard Chartered Bank

    This profile focuses on selling wealth products and investment services to individuals and networking with outside referral sources. Advising clients regarding their investment, retirement and estate planning needs. Maintain and increasing the Ledger book Delegate supervision of daily operations to branch staff. Identifying potential business opportunities from both new and existing customers Set priorities, sales responsibilities and ensure the completion/implementation of the sales activities.

  • 1 year and 9 months, Aug 2014 - Apr 2016

    Privy Relationship Manager

    Kotak Mahindra Bank

    This profile is a versatile profile which includes handling Portfolio and wealth management of HNI Clients The profile is of maintaining strong fruitful working relationships with customers, dedicated to exceeding client expectations, create and support client retention strategies for existing and new customer base.

  • 3 years and 4 months, May 2011 - Aug 2014

    Customer Service Manager

    IndusInd Bank

    This profile includes developing strategies to satisfy the expectations and demands of customers and working with staff and customers to achieve targets • Delegate supervision of day-to-day operations to staff in branch outlets and Delivery of sales strategies and targets , Ensuring all compliance & skills of the individual is completed as per stipulated guidelines of the bank

  • 2 years and 9 months, Aug 2008 - Apr 2011

    Personal Finance Manager

    Standard Chartered Bank

    This profile is a versatile profile which includes handling Portfolio and wealth management of HNI Clients The profile is of maintaining strong fruitful working relationships with customers, dedicated to exceeding client expectations, create and support client retention strategies for existing and new customer base.

  • 1 year and 2 months, Jun 2007 - Jul 2008

    Financial Consultant

    ICICI Prudential Life Insurance

    Dealing with high profile customers and generated business through Doctor Channel and Atlas Leads, selling a very Challenging and Innovative Health Plans as well as Life Insurance of ICICI Prudential.Mointoring Customer’s Issues, doing their Portfolio Management

  • 1 year and 4 months, Feb 2006 - May 2007

    Relationship Executive

    Standard Chartered Bank

    Dealing with high profile customers and generated business through them by opening current and saving A/C, selling Life Insurance of Bajaj Alliance and several products of Standard Chartered Bank such as 2 in 1 FDs, Gold debit card, crossselling mutual funds, looking after sales target.

Ausbildung von Richa Srivastava

  • 3 years and 1 month, Jun 2001 - Jun 2004

    Computer Science

    Indira Gandhi National Open University

    Computer Science

  • 3 years and 2 months, Apr 1998 - May 2001

    Chemistry

    Allahabad University

    Chemistry, Botany and Zoology

Sprachen

  • English

    C1 (Fließend)

  • German

    A1-A2 (Grundkenntnisse)

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