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Richard Adams

Bis 2017, Client Service Executive, Ark-H Handling Limited
Graz, Österreich

Fähigkeiten und Kenntnisse

Logistics Planning
Supply Chain
Marketing Campaigns
Business-To-Business
Word
Excel
PowerPoint
Wordpress
HTML
Event management
Order Fulfillment
Stock Management
Preparing meetings
Basic Accounting
Serial and Batched Product Knowledge
Outlook
Packaging Procurement
International Shipping
Service Level Agreements
Customer Care
Data Cleaning
Data Protection
Receipt of goods
Returns Processing
Claim Handling
A2 German/Deutsch
Native English
Business English
Administration
Logistik
Englischkenntnisse
Supporting
Vertrieb

Werdegang

Berufserfahrung von Richard Adams

  • 2 Jahre und 10 Monate, Mai 2014 - Feb. 2017

    Client Service Executive

    Ark-H Handling Limited

    Ark-H Handling uses industry leading systems & facilities to provide handling & fulfillment solutions. My role as a Client Services Executive was to meet and exceed the 'Service Level Agreements' for my client portfolio and to support the department in all other tasks. To build business relationships with my client portfolio (including marketing agencies and telecommunications companies) and to ensure campaigns and projects run smoothly.

  • 3 Monate, März 2014 - Mai 2014

    Call Center Agent Inbound

    Autoglass

    My role was to answer inbound customer calls, as the first point of contact, to assess the customer's situation and schedule a technician to resolve the issue. In this role I dedicated myself to helping the customers in distress by ensuring they had the best solutions available. My role also included following processes for each car insurance underwriter and reading legal scripts to customers.

  • 1 Jahr und 4 Monate, Juli 2012 - Okt. 2013

    Events Coordinator

    ADMAR Support Services Ltd (Data Bureau)

    My role was to assist the Managing Director in the creation of , the Lincolnshire Marketing Expo, to boost growth in the region and raise the company's profile. The large scale event comprised of: a tradeshow, a networking area, seminars & workshops. I was involved in all areas of project management and shadowed the director.

Ausbildung von Richard Adams

  • 2 Jahre und 9 Monate, Sep. 2009 - Mai 2012

    BA (Hons) (Marketing), Advertising and Public Relations

    University of Lincoln

    Entrepreneurial Marketing, The Advertising Process, Consumer Behaviour, Managing Public Relations

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Grundlagen

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