Richard McLean

Functioning within the Product Development team to developing value adding products, services and activities with internal and external partners, as well as continuously improving existing services and processes.

Managing and developing the CFM56 engine repair cooperation between SR Technics, Zürich, S7 Engineering, Moscow and JalCo, Jordan; providing ‚Hospital‘ repairs and Field Assistance services in the Russia, CIS and Middle East territories.

Management of Private and Business customer accounts at Eurocopter Maintenance, Repair and Overhaul (MRO) facility. Manage and develop customer relationship, customer account value and contract performance. Raise profile and build relationships with non-MRO customers, such as private and AOC operators and MRO organisations who use Eurocopter products, to drive new business.

Account manager at VIP private jet airline with a global reach. Focus on financial and legal management of aircraft belonging to VVIP high net worth individuals providing financial and operational performance analysis and reporting. Working collaboratively with clients and stakeholders to ensure delivery of excellent service, flight safety and efficient operations.

Management of the Operations Department for an airline operating corporate business jets on a worldwide basis. Responsible for ensuring all operations remained within the legal requirements established by regulatory authorities. Recruiting and training employees, including producing training manuals, conducting training courses, developing procedures and performance management.

Project Management, Performance Management, Finance, Information Management, Strategy, Marketing