Ronnie Esparza

Currently leading Renewals at USU, with responsibility for developing and scaling the Renewals function across multiple markets, such as DACH, France and Americas. My focus is on building a structured, proactive and data-driven renewal organization, improving predictability, reducing churn risk and creating strong collaboration between Renewals, Sales, Customer Success and other stakeholders.

• Owned €10M+ ARR enterprise renewal portfolio across DACH, Benelux & Nordics • Managed end-to-end SaaS renewals and complex commercial negotiations • Drove retention while mitigating churn and contraction risk • Owned renewal forecasting, pipeline management & risk identification • Partnered with Sales, Customer Success, Legal & Finance on strategic renewals • Built strong relationships with key customer stakeholders

• Owned €6–8M recurring revenue portfolio across the Swiss market • Managed end-to-end renewals with a strong focus on retention & revenue protection • Worked closely with channel partners, building structured and efficient renewal processes • Owned forecasting, pipeline management & risk identification • Coordinated with Sales, Customer Success, Legal & Finance on complex renewals • Built strong customer & partner relationships