Siddarth Da Rocha Machado

- Delivered end-to-end operational initiatives, working directly with the founder to define requirements and implement integrated systems across accounting, recruiting, supplier data, and reporting. - Designed and implemented data-backed workflows and automation, using SQL-based pipelines and system integrations to improve reliability, reduce manual effort, and support data-informed decision-making.

- Owned end-to-end delivery of multiple SaaS platform initiatives, translating business needs into clear requirements, prioritized backlogs, and executable roadmaps while aligning product, engineering, finance, and legal stakeholders. - Led Agile delivery across process transitions (Waterfall → Kanban → Agile), improving commitment reliability to a stable 80% ‘Say-Do’ ratio. - Delivered revenue-impacting platform features (Sales Teams, Affiliate Marketplace, eTicket upgrades), contributing €45M

- Led client onboarding and implementation initiatives for key accounts, coordinating cross-functional stakeholders to translate customer workflows into clearly defined setup and delivery requirements. - Supported product adoption and continuous improvement by resolving implementation issues, tracking onboarding outcomes, and feeding customer insights into operational and product optimization efforts.

- Tracked and analyzed operational KPIs, translating insights into prioritized process improvements and risk mitigation actions. - Managed regional operations across multiple international markets, coordinating external partners and internal stakeholders to ensure reliable service delivery and operational consistency. - Led partner onboarding and process standardization initiatives, defining requirements, rollout plans, and success metrics to support operational scaling and compliance.