Sven-Hendrik Timmermann

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CDO | Customer Experience & Innovation Enthusiast | E-Commerce Professional

Angestellt, Chief Digital Officer (CDO), JAB Anstoetz Group

Bielefeld / Hamburg, Germany

About me

#ecommerce #omnichannel #retailinnovation #transformation #innovation #digital #platform #digital strategy #digital marketing #marketing strategy #crm #customerexperience #customercentricity #growth #cloud #saas #leadership #business development #projectmanagement #startup #unternehmensentwicklung #digital strategie #prozessmanagement #projektmanagement #digitalisierung #marketing strategie

Skills

E-Commerce
Omnichannel
CRM
In-depth know-how in establishing a successful multichannel business
In-depth mailorder business know-how
Project management and consulting experience
Marketing
Creative ideas
Multichannel
Online-Marketing
E-Business
Usability
UX
E-Commerce Lösungen
Logistik
Customer Service
Aufbau von E-Commerce als neues Geschäftsfeld
Organisationsaufbau
Retail
Versandhandel
Digitales Marketing
Digitale Kommunikation
Digital Business
New Business Development
Strategie
Internationales Projektmanagement
User Experience
Multichannel Marketing
Multichannel Retailing
Customer Loyalty
Customer Lifecycle Management
E-Shop
Business Development
Customer Relationship Management
Social Media
Multichannel Strategie
Cross-Channel Management
SEA
SEO
Display Marketing
Affiliate Marketing
Kundenbeziehungsmanagement
Prozessoptimierung
Prozessberatung
E-Commerce Strategien
Dialogmarketing
Aufbau E-Commerce
Kundenwert
unternehmerisches Denken
Social Media Marketing
Onlinemarketing
Ausbau E-Commerce
Scrum
Kanban
Director
Leiter
Geschäftsführer
online handel
Projektmanagement
International experience
eCommerce
Restrukturierung
Digital
Business Transformation
Online

Timeline

Professional experience for Sven-Hendrik Timmermann

  • Current 4 years and 10 months, since Oct 2017

    Chief Digital Officer (CDO)

    JAB Anstoetz Group

  • Current 7 years and 9 months, since Nov 2014

    Bereichsleiter Distanzhandel & Multichannel

    Golf House Direktversand GmbH / JAB Anstoetz Group

  • 6 months, Jun 2014 - Nov 2014

    Senior Consultant

    Otto Group

    Chicago/USA

  • 1 year, Jun 2013 - May 2014

    Vice President Logistics, Services, B2B

    Aboutyou.de - Collins GmbH & Co. KG / Otto Group

  • 6 years and 6 months, Jan 2007 - Jun 2013

    Bereichsleiter Versandgeschäft und Neue Medien

    Golf House Direktversand GmbH
  • 2 years and 9 months, Apr 2004 - Dec 2006

    Consultant

    Systain Consulting GmbH / Otto Group

  • 11 months, Apr 2004 - Feb 2005

    Inhouse Consultant

    OTTO GmbH & Co. KG/ Otto Group

  • 2 years and 6 months, Oct 2001 - Mar 2004

    Management Trainee (Marketing & Sales)

    OTTO GmbH & Co. KG / Otto Group

  • 7 months, Feb 2000 - Aug 2000

    Project Manager

    Siemens Argentina SA

  • 1 year and 7 months, Jan 1996 - Jul 1997

    Managing Director

    zeitGeist GmbH

Educational background for Sven-Hendrik Timmermann

  • 5 months, Oct 1999 - Feb 2000

    Ciencias Económicas y Empresariales

    Universand de Salamanca

    Erasmus Stipendium

  • 3 years and 10 months, Sep 1997 - Jun 2001

    International Business with Spanish

    University of Brighton

Languages

  • German

    First language

  • English

    Fluent

  • Spanish

    Fluent

  • Portuguese

    Basic

  • French

    Intermediate

Wants

Creative ideas and intresting mailorder business concepts
Direct marketing
CRM
eCRM
Customer retention
Customer loyalty
M-Commerce
E-Commerce
E-Business
E-Shopping
Business development
Online-marketing
Usability and conversion rate improvement
Mobile marketing
Service concepts

Interests

Family
Jogging
Reading
Traveling
Home automation
Photography

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