Tarık Küp

Managing the company's warranty requests in Turkey, managing the processes by being in constant communication with the headquarters in Münster/Germany. Providing trainings and technical support to customers and fleet authorities on vehicle tracking systems. Providing trainings to authorized services in Turkey about the cooling unit and sidewalls of the products, invoice system interface, monitoring invoice processes, meeting with customers and authorized services one-on-one and resolving their problems.

Management of the company's warranty and service requests abroad (Germany, UK, Czechia, Romania, Denmark, Finland, Ireland, Sweden, Switzerland, Norway, Denmark, Finland, Ireland, Sweden, Switzerland, Norway), management of Brand suppliers' warranty processes (BPW, WABCO, SAF), roadside assistance process management and follow-up of the approval processes of the invoices submitted.

Visiting medium and large-scale companies in the region for the hotel to host corporate company guests, promoting the hotel and signing contracts, carrying out and finalizing the organizations of the companies within the hotel, carrying out the processes of collective guests such as sports club / union members within the hotel.

Reviewing customers' online requests, forwarding them to the relevant departments and providing feedback to the customer.

During my student life in sommer, I worked in the Public Relations department of a 5-star tourism hotel in Antalya/Turkey, serving German-speaking guests for two summer seasons.

During my student life, I worked in the Public Relations department of a 5-star tourism hotel in Antalya/Turkey, serving German-speaking guests for two summer seasons

Translationswissenschaft (Deutsch)