Thomas Leretz

Leadership Sales & Customer Success/Digital Transformation/SaaS/OKR/Onlinemedien

Angestellt, Head of Customer Experience, Internet Up GmbH
Bis 2023, Certified Digital Transformation Manager, Mesh Academy
München, Germany

Fähigkeiten und Kenntnisse

Führung
Customer Success Management
Sales Management
Führungserfahrung
OKR
Digitale Transformation
Account Coverage
Vertriebsmanagement
Online-Medien
Vertriebsstrukturierung
Direktvertrieb
KPI-Entwicklung
Business Development
Salescontrolling & -steuerung
Merging Sales Organisations
eRecruiting
Online Advertising
Pipeline Management
Forecasting
Restrukturierung
Veränderungsprozesse
New Business-Fokus
(Key) Account Management
Farmer-Hunter-Modelle
Incentive & Rewardmodelle
Quota Setting
Business Planning
Matrix-Organisationen
Organisationsentwicklung
Online Marketing
Social Media Marketing
Erfahrung im Retailvertrieb (IT)
Change Management
Reisebereitschaft
Kundenorientierung
Zielstrebigkeit
Flexibilität
Belastbarkeit
Verkaufstalent
Customer Experience Management

Werdegang

Berufserfahrung von Thomas Leretz

  • Current 2 years and 1 month, since May 2024

    Head of Customer Experience

    Internet Up GmbH

  • 3 years, Jan 2020 - Dec 2022

    Head of Customer Service & Success

    jameda GmbH
  • 1 year, Jan 2019 - Dec 2019

    Head of Account Management & Customer Service

    jameda GmbH
  • 3 years and 4 months, Sep 2015 - Dec 2018

    Head of Sales & Customer Service

    jameda GmbH
  • 7 months, Feb 2015 - Aug 2015

    Electronic Marketing & Sales

    Akademie für digitale Wirtschaft & Management der Wildner AG

    Online Marketing, Social Media Marketing, Electronic Marketing & Sales

  • 6 months, Jan 2014 - Jun 2014

    Director Sales

    AZUBIYO GmbH

    Account Coverage Analysis, Scalable Sales Structure, Setup of CRM based pipeline management process, (Key) Account Management, Lead Generation, Key Performance Indicator Systems, Sage CRM, Forecasting, Sales Team Leadership, Online Marketing, Sales Profiling, Talent Acquisition, Setup Performance Management, Introduction of Sales Reporting Tools & operational sales management

  • 3 years and 4 months, Jun 2010 - Sep 2013

    Director Fieldsales Central Europe

    Monster Worldwide Deutschland GmbH

    Anzahl Mitarbeiter: bis zu 100 inkl. 2 Management-Layers (Sales-/Channel Managers, Sales Team Managers & Fieldsales Account Managers) Kernthemen: SMB Sales, New Business, Key Account Management, Direct Sales, Business Planning & Forecasting, Account Coverage, Rewards & Incentives, KPI Management, Pipeline Management, Merging of two major sales organizations (Monster/Jobpilot), New Business vs. Account Management (Farmer-Hunter-Sales Approach), Team Building etc.

  • 2 years and 6 months, Dec 2007 - May 2010

    Director Fieldsales Germany

    Monster Worldwide Deutschland GmbH

    SMB Sales, New Business, Key Account Management, Direct Sales, Business Planning & Forecasting, Account Coverage, Merging & Creating Sales Teams/Organisations, Compensation & Benefits, KPI Management, Pipeline Management etc.

  • 3 years and 2 months, Oct 2004 - Nov 2007

    Sales Manager Small & Medium Business

    Monster Worldwide Deutschland GmbH

    Leadership of SMB Sales Teams, Merging of two major sales organizations, New Business vs. Account Management (Farmer-Hunter-Sales Approach), Team Building, KPI Management

  • 2 years and 3 months, Jul 2002 - Sep 2004

    Sales Director

    Monster Deutschland GmbH & Co. KG

  • 2 years and 8 months, Aug 1999 - Mar 2002

    Manager Consumer Group

    Compaq Computer GmbH

    Consumer Sales & Business Leadership inkl. Channel Marketing, (Key) Account Management, Sales Controlling, Product Management, Localized Product Configuration, Sourcing, Production & Logistics for DACH market requirements

  • 2 years and 10 months, Oct 1996 - Jul 1999

    Key Account Manager New Business, Consumer Group

    Compaq Computer GmbH

  • 2 years, Oct 1994 - Sep 1996

    Retail Account Manager, Consumer Group

    Compaq Computer GmbH

  • 11 months, Nov 1993 - Sep 1994

    Projekt Manager Business Development

    Compaq Computer GmbH

Ausbildung von Thomas Leretz

  • 7 months, Feb 2023 - Aug 2023

    Certified Digital Transformation Manager

    Mesh Academy

  • 7 months, Feb 2015 - Aug 2015

    New Media Marketing

    Akademie für digitale Wirtschaft & Management der Wildner AG

    New Media, Social Media & Online Marketing

  • 4 months, Sep 1991 - Dec 1991

    Economics

    Hatfield Polytechnic, Hertford, UK

    Marketing Management, International Trade & Finance, Business Strategy, Organizational Behavior

  • Marketing

    Fachhochschule Rosenheim, Schwerpunkt Marketing

Sprachen

  • German

  • English

XING – Das Jobs-Netzwerk

  • Über eine Million Jobs

    Entdecke mit XING genau den Job, der wirklich zu Dir passt.

  • Persönliche Job-Angebote

    Lass Dich finden von Arbeitgebern und über 20.000 Recruiter·innen.

  • 21 Mio. Mitglieder

    Knüpf neue Kontakte und erhalte Impulse für ein besseres Job-Leben.

  • Kostenlos profitieren

    Schon als Basis-Mitglied kannst Du Deine Job-Suche deutlich optimieren.

21 Mio. XING Mitglieder, von A bis Z