Tomasz Jozwicki

Angestellt, Property Solution Services Specialist EAME, Hyatt Hotels Corporation
Mainz, Germany

Fähigkeiten und Kenntnisse

Support
Hotel
IT Operations
IT-Management
Troubleshooting
Customer satisfaction
ITIL
Vendor Management
Hospitality
System Administration
Technical Support
Network Administration
Information technology
Microsoft Windows Server 2012
Point of Sale
Team Building
POS
Food and Beverage
micros

Werdegang

Berufserfahrung von Tomasz Jozwicki

  • Current 8 years and 11 months, since Jul 2017

    Property Solution Services Specialist EAME

    Hyatt Hotels Corporation

    Ownership of the POS system, including Reporting&Analytics (formerly MyMicros) Partner with third-party support vendor to ensure system stability Manage the upgrade process to newest version of the software Provide customer service to internal and external guests to ensure consistent experience. Completed to ensure compliance with company procedures Escalate issues with vendor in line with company processes to ensure customer demands are met

  • 2 years and 7 months, Jan 2015 - Jul 2017

    Information Systems Assistant Manager

    Hyatt Hotels Corporation

    I'm 2nd level support engineer for Sales applications (Envision,EMS/EAS).

  • 3 years, Jan 2012 - Dec 2014

    Support Specialist POS Simphony EAME

    Micros Fidelio

    2nd level POS Support Specialist EAME

  • 5 years and 4 months, Oct 2006 - Jan 2012

    Purchasing Manager

    Hilton

    Responsible for all issues relating to suppliers, ordering, contracts, overlooking miscellaneous supplies of printings and storage. Regularly reporting directly to the Director of Finance and supervising 4 members of staff.

Ausbildung von Tomasz Jozwicki

  • 6 years and 1 month, Oct 1998 - Oct 2004

    Computer Science

    University of Zielona Góra

    Computer Science

Sprachen

  • English

    C1 (Fließend)

  • Polish

    C2 (Verhandlungssicher / Muttersprachlich)

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