Wendel Villanueva

Angestellt, Assistant Media Buyer, Yavin Technologies
Manila, Philippinen

Fähigkeiten und Kenntnisse

Headhunting
Recruitment
Executive Search
Customer Service Support
Complaint Handling
Inbound Call Support
Time Management
Communication Skills
Call Handling Skills
Technical support
Automotive
Sales
Vertrieb

Werdegang

Berufserfahrung von Wendel Villanueva

  • Bis heute 9 Jahre und 2 Monate, seit Juni 2016

    Assistant Media Buyer

    Yavin Technologies

  • 3 Monate, Sep. 2016 - Nov. 2016

    Recruitment Specialist / Personalberater

    Freelance

  • 8 Monate, Nov. 2015 - Juni 2016

    Customer Service Representative

    Yavin Technologies

    Provided customer service for worldwide online merchant through voice, live chat and email support in an office-based environment. Highlight: Consistently being cited as top customer service representative. Provided assistance to Quality Assurance Manager in checking the work quality of customer service team.

  • 8 Monate, Feb. 2015 - Sep. 2015

    Marketing Team Member

    Tilmore Investment - NoFiatCoin XNF

    Incharged of Social Media accounts and creating marketing related materials to expand the reach of the company. Generated contents such as infographics, blog posts and short videos for marketing campaign. Highlight: Expanded the number of “likes” and “follows” of the company’s multiple social accounts.

  • 1 Jahr und 1 Monat, Jan. 2014 - Jan. 2015

    Manager Support Operations

    Tilmore Investment - NoFiatCoin XNF

    Involves primarily on building customer relations, operations and client related concerns. Processing of documentations and resolving external and internal issues. Highlight: Development of support process and manual. Maintaining and supervising support related process. Drafting CRM and Web processes and support policies. Staff Management.

  • 1 Jahr und 11 Monate, Mai 2012 - März 2014

    Executive Search Consultant - Headhunter

    Mister Headhunter

    Executive Headhunter, Recruitment, Sourcing, Business Development.

  • 11 Monate, Juli 2011 - Mai 2012

    Customer Service Representative

    Teleperformance

    Inbound Call Center Agent for Telecom Company

Ausbildung von Wendel Villanueva

  • 2008 - 2011

    Industiral and Oganizational Psychology

    Polytechnic University of the Philippines

    Recruitment and Staffing, Organizational Behavior, Business Development, Industrial Organization, Labor Relations, Training, Testing, Psychometry, Abnormal Psychology, Sociology, Human Resources Management.

Sprachen

  • Englisch

    Fließend

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