Anjum Waheed

is looking for freelance projects. 🔎

Angestellt, Quality Assurance Team Lead, Salam Mobile
Riyadh, Saudi-Arabien

Fähigkeiten und Kenntnisse

Service Delivery (ITIL Foundation)
Project Management
Service Assurance
SLA Management
Customer Service Management
Complaint Handling & Resolution
MS SQL Server 2008
Enterprise Services Solutions
Vendor Management
Performance Reporting
CRM Applications
Services and Application Support
Quality assurance
Agile Methods
Data Management
Siebel
Scrum
IT Service Management
Management
Technology
Agile
Service Delivery Management
Product Management
Quality Assurance
Web applications
Quality Testing
Technical Operations
API Testing
Payload Validation
Auth & Status Codes
Postman API
gitlab CI/CD
Jenkins
Cypress framework
Python
Selenium WebDriver
TestRail
Atlassian Jira
Jmeter
Atlassian Confluence
Test Strategy
Test Planning
Release Governance
SDLC/STLC
Audit
Defect Governance
Cross-Functional Coordination
Smoke & UAT Testing
Acceptance Criteria
UAT Scenarios & Scripts
Functional testing
Manual & Selenium Automation
Business Requirements
Root Cause Analysis
Load & Performance Testing
Enterprise Integrations
BAs & DevSecOps Coordination

Werdegang

Berufserfahrung von Anjum Waheed

  • Bis heute 4 Jahre und 8 Monate, seit Feb. 2022

    Quality Assurance Team Lead

    Salam Mobile

    Led REST API and automation testing using Postman, Selenium, Python and Jenkins CI/CD, improving regression coverage to 80%+ and reducing production defects by 40%. Planned sprint test scope, API validation and regression, cutting manual effort by 30%. Owned test planning, defect governance and cross-functional delivery across 5+ enterprise platforms, achieving 100% on-time releases. Evaluated AI features for accuracy while ensuring SDLC/STLC governance, audit compliance and zero security non-conformances.

  • 9 Jahre und 2 Monate, Dez. 2012 - Jan. 2022

    Quality Assurance Expert

    Intigral - Saudi Telecom Group

    Led QA delivery for enterprise OTT platforms including Jawwy TV and STC TV, covering API, UI, functional, regression, and performance testing. Planned Postman API automation, Cypress UI regression, and JMeter performance testing to improve release efficiency and platform stability. Directed risk-based test strategies, TestRail test libraries, and end-to-end QA governance across critical user journeys, reducing regression effort and post-release defects while improving release quality and reliability daily.

  • 4 Jahre und 2 Monate, Okt. 2008 - Nov. 2012

    CRM Consultant

    Telenor Pakistan

    Planned and executed functional, integration, and end-to-end testing for Siebel CRM across application, database, and middleware layers, ensuring stable releases across BSS and BRM stacks. Led SQL-based data integrity validation, root-cause analysis, and defect management, preventing data inconsistencies from impacting Finance, BI, and Marketing dashboards. Collaborated with cross-functional teams to validate critical workflows, improve test coverage, resolve defects, and strengthen release quality overall

Ausbildung von Anjum Waheed

  • 4 Jahre und 4 Monate, Sep. 2000 - Dez. 2004

    Computer Science

    Allama Iqbal Open University

    “Statistics for Management”, “Data Structure”, “Digital Logic Design”, “Databases”, “Object Oriented Analysis and Design”, “Artificial Intelligence”, “Compiler Construction” and “Numerical Analysis

Sprachen

  • Englisch

    C1 (Fließend)

  • Urdu

    C2 (Verhandlungssicher / Muttersprachlich)

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