jen lee

• Consulting clients on solar energy solutions and renewable energy technologies • Evaluating energy needs and recommending sustainable energy systems • Promoting the adoption of clean energy solutions and energy efficiency initiatives • Building expertise in the renewable energy sector with a focus on solar power and sustainability

• Served as the central coordination point between sales, operations, finance providers and customers • Managed customer onboarding processes and ensured a seamless customer journey from application to project execution • Coordinated finance and rebate applications while monitoring project progress and operational milestones • Facilitated effective communication across multiple departments to ensure efficient workflow management • Maintained high service quality and operational efficiency in a fast-pace

• Supported the Business Excellence team in process management and continuous improvement initiatives • Managed and maintained the internal process management platform BIC Cloud (YUPAD) • Modeled and documented business processes using BPMN, EPK and workflow diagrams • Identified and implemented process optimization opportunities across business functions • Managed stakeholder documentation and supported document/process governance • Monitored compliance with internal requirements for process and document m

Fertigung

Completed Bachelor’s thesis in cooperation with Yunex Traffic on integrating DIN EN ISO 9001:2015 requirements into business processes, including analysis and development of practical recommendations