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ADEKUNLE LEWIS

Angestellt, Cloud Support Engineer L3, Cybernetics International Services
Lagos, Nigeria

Fähigkeiten und Kenntnisse

Technical Support
Office 365
Remote Support
Maintenance and Repair
Customer Relationship Management
Networking skills
Microsoft Active Directory
Team Management
Root Cause Analysis
System Administration
IT infrastructure
cctv
Operating System
Mac OS X
Linux
Train the Trainer
PABX
VoIP
Application support
Software Testing
Exchange
lan
Information Technology (IT) Support
1st and 2nd Level IT Support
Communication skills
Help Desk / Desktop Support
Server
VMWare
Storage
Data recovery
Hardware installation
Hyperv
problem solving skills
fast learner
Conflict Resolution
Cloud Computing
Computer
Hardware
Rechnernetzwerke

Werdegang

Berufserfahrung von ADEKUNLE LEWIS

  • Bis heute 4 Jahre und 11 Monate, seit Juli 2020

    Cloud Support Engineer L3

    Cybernetics International Services

    Design, deploy, and manage Office 365 services (Exchange, Sharepoint, Onedrive and teams) in a hybrid environment.  Migration of mailboxes and other workloads from exchange server and other third party applications to Azure\Office 365.

  • 1 Jahr, Aug. 2019 - Juli 2020

    Technical / Cloud Support Engineer / M365 Specialist

    Tek Experts

    Provided phone, email, ticket-based, and remote support to Microsoft customers in a 24*7*365 global support team.  Provided technical expertise on Microsoft 365 services: Microsoft Teams, Microsoft Azure Active Directory, Multi-factor Authentication and Single Sign On, Calendar, Azure AD Connect, ADFS.

  • 4 Jahre und 7 Monate, Jan. 2015 - Juli 2019

    Regional IT Support Officer

    First City Monument Bank

    I provided IT ( Hardware, Application, Network, Software ) support to over 1000 users and equipment ranging from computer system, Pos, Atms, Inverters, Servers, Ups, Routers, Switches, CCTV and other telecommunication devices across different branches both onsite and in remote locations either in person or remotely by phone, email or through the use of remote control tools. Administering and monitoring of intrusion detection and intrusion prevention tools for workstations and server.

Ausbildung von ADEKUNLE LEWIS

  • Bis heute 5 Jahre und 6 Monate, seit Dez. 2019

    Cloud Computing

    Simplilearn Institute

    Masters in Cloud Computing.

  • 9 Monate, Jan. 2019 - Sep. 2019

    Information technology

    National Open University of Nigeria

  • 2 Jahre und 4 Monate, Sep. 2011 - Dez. 2013

    Computer Science

    Templegate Polytechnic

  • 2 Jahre und 3 Monate, Sep. 2007 - Nov. 2009

    Computer Science

    Our Saviour Institute Of Science and Technology

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Grundlagen

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