Ahmed Ellethy

Maintained sales relations, identified customers via market research, managed orders from receipt to delivery, participated in international exhibitions, increased sales, ensured customer satisfaction. Achievements: boosted loyalty, improved efficiency, trained sales team. Developed FMCG client relationships, understood needs/competitors, created regional strategies, collaborated internally, supported clients end-to-end, reported trends. Promoted sustainability with a positive drive.

Provided friendly, professional customer service, resolved billing inquiries, managed payments, protected sensitive data, and trained new staff. Achievements: created call flowcharts, analyzed call volume/time for productivity, and prepared senior management reports.

Evaluated offset data; analyzed formations using cuttings, gas, FEMWD. Compared drilling data with predictions. Advised on hazards and bit optimization. Made decisions on drilling continuation. Kept detailed records, reports, and logs. Used MWD gamma for accurate reporting. Achievements: determined formation tops via MWD gamma/gas/samples; attended rig meetings, generated JSA reports ensuring zero accidents.

Analyzed drilling data, prepared logs/reports, provided emergency feedback, maintained equipment, reported to Unit Manager. Achievements: interpreted downhole data, calculated dip/TVD, calibrated detectors. Collected/processed geological samples, evaluated for oil/gas, operated ALS, did maintenance. Achievements: logged formation changes.

Diagnosed/remotely resolved technical issues, managed SLA compliance, performed maintenance (diagnostics, software, installation, removal, retrofit), provided customer training, allocated cost-effective fixes, escalated to minimize downtime, ensured satisfaction. Achievements: mentored junior colleagues, promoted to supervisor, installed 2500 printers across 29 Egypt branches in one month.