Alina Tarabanova

- Liaised with suppliers and vendors to negotiate contracts, resolve issues, and maintain positive relationships. - Developed and optimized logistics processes to improve efficiency and streamline operations. - Provided exceptional customer service by promptly addressing inquiries, resolving complaints, and ensuring customer satisfaction. - Conducted regular performance evaluations of logistics providers to ensure compliance with service level agreements.

- Managed the arrival of incoming goods to European ports and airports, maintaining constant communication with customs agents and freight forwarders (Sea Freight & Air Freight). - Maintained accurate records of stock levels, incoming shipments, and warehouse organization. - Organized the transportation, interacting with logistic service providers both in Italy and abroad. - Assisted in the implementation of cost-saving initiatives and process improvements to optimize logistics operations.

- Provided administrative support to the logistics team, including data entry, filing, and preparing documentation. - Assisted in the resolution of logistics-related issues, such as shipping delays, inventory discrepancies, and damaged goods.