Amy Rose Boyne

Tailor made travel design, itinerary management, and reservations for trips to Italy, specialising in authentic and unique experiences on an independent and voluntary basis

- Itinerary creation, booking, and management of >80 personalised trips - Partner Relationship Management and Acquisition - Conflict management with customers and suppliers - Business Process Automation - Creation and coordination of projects relating to CRM, marketing, operations, and product development

- Providing care for two children, overseeing their daily commitments, organising activities and ensuring their safety and development. - 24/7 sole care in July, handling all aspects of the children's lives and full responsibility of daily duties. - Running errands and personal assistance where necessary.

- Front facing hospitality role in a very busy location, guaranteeing excellent customer service and satisfaction. - Ensuring the creation of positive customer relations and encouraging repeat purchases and visits.

- Use of Social Media Marketing and personal canvassing to promote products and offers offered by the company. - Assisting the Tour Guide during trips to Venice and Interlaken.

Bachelor degree completed entirely in Italian, final grade: 100/110