Batuhan Tolga Ozbas

I'm responsible for the successful transition of the operational responsibility for the IT services in scope from the Customer and project to Deutsche Telekom Turkey. - Commercial Controlling & Billing, SLA compliance of delivery units - Streeing of Delivery Order Management - Streeing Service Chain & E2E Delivery (direct or via 3rd parties/partners) - Farming activities as defined and etc..

I'm responsible for the successful transition of the operational responsibility for the IT services in scope from the Customer and project to IBM. - Provide account management, business analysis, service delivery, customer onboarding and services to more than 10 customers. - Optimize availability of IT infrastructure, systems, and services. Improve operational KPI results for the customers. - Provide a holistic view of the customer’s environment and make recommendations to key and etc...

-Development of products and creation of sales channels -Architecture of products according to customer needs