Brinda Rangaraj

• Managed the login and approval process for vehicle finance proposals, including two-wheelers, four-wheelers, and commercial vehicles. • Monitored loan disbursement activities and ensured post-disbursement documentation (PDDs) was collected and updated. • Maintained accurate RTO registers and updated Udyam for customers, ensuring compliance with government regulations. • Resolved customer queries and provided solutions regarding loan processing and post-disbursement requirements.

• Appraised gold loan applications and managed loan disbursement processes. • Conducted telecalling for interest and repayment of microloans, helping reduce overdue loans. • Oversaw key vault management and ensured office administrative tasks were completed efficiently. • Led marketing initiatives to promote microloan products.

• Supported loan disbursement processes for various financial products, ensuring accurate and timely documentation. • Assisted the sales team by scheduling tasks and maintaining efficient office operations. • Addressed customer queries and provided solutions for loan-related issues.

HDFC Bank • Collected payments on overdue loans, negotiated repayment schedules, and advised customers on available payment options. • Maintained customer records and prepared payment statements, ensuring accuracy and timely collections.