Daniele D'Arcangelo

Multilingual Customer Support

Temporary Customer Support Representative

Italian, English, German Technical Support and Localisation.

– Write valuable content; – Deliver technical information, with an easy linguistic approach; – Language localisation; – Develop short term and long term search strategies and managing their implementation; – Provide analytics and performance reporting on the overall site, and consistent reporting to senior management; – Focus on emerging trends in search engines.

-Successful assessment of emerging trends in the real estate area - Editing new campaigns advertisments, using Google AdWords -Editing compelling communication strategies and copy -Operational employement of Social Media Tools, e.g. Twitter - Social Media P.R.

Documentary Script Writer

Onomastics research, particularly concerning the field of Germanic Linguistics.

Erasmus Students reception and assistance.

Brand Management for Tourism Promotion

General Linguistics, Sociolinguistics, Historical Linguistics, Dialectology, Spatial Linguistics. Thesis on the Albanian Language Minorities in Italy (known as Arbereshe), with a specific field study in the Albanian community of San Marzano, Taranto.

Main research field: English Spatial Linguistics, with a thesis on Liverpool English and Scouse dialect. Thesis: Scouse: the Liverpool English Variety. A phonological analysis.

Foreign Languages and Commerce