Duygu Akatay

Angestellt, Online Operations Manager, zooplus AG
Abschluss: MSc, RSM Erasmus University
Istanbul, Turkey

Fähigkeiten und Kenntnisse

E-Commerce
Business Development
Start-up Consulting
Customer Relationship Management (CRM)
Online Marketing
Supplier Management
SAP
Magento
Adobe Photoshop
Negotiation
Logistics
Audit
Accounting
manager
a
history
marketing
start-ups

Werdegang

Berufserfahrung von Duygu Akatay

  • Current 8 years and 8 months, since Oct 2017

    Online Operations Manager

    zooplus AG

    Stock control: managing the stock turnover, controlling the warehouse for stock alignment Purchasing: placing bi-weekly orders to local suppliers, CM1 reports and price checks Supplier relations: Year-end negotiations and promotion planning Import planning: preparing monthly forecasts and purchase orders from Germany and Georgia Accounting: Invoicing for supplier returns and helping the local accounting team

  • 2 years and 4 months, Dec 2020 - Mar 2023

    Global Operations Manager

    RND E-commerce Company

  • 5 months, Oct 2022 - Feb 2023

    Marketplace Operations Manager

    RND E-commerce

  • 3 years and 7 months, Apr 2014 - Oct 2017

    Online Shop Manager

    zooplus AG

    -CRM & E-mail marketing: managing customer segments and loyalty programs & email marketing - Pricing: price monitoring, pricing and competitive analysis - Ux design and content marketing: optimizing user experience & control of product content - Customer care: managing 6 customer care agents located in Georgia - Reporting: daily & monthly reporting of sales and email marketing analysis to the German HQ

  • 1 year and 2 months, Mar 2013 - Apr 2014

    Online Shop Specialist

    zooplus AG

    - Manages pricing, display and the content of the products - Prepares Google Adwords campaigns, conducts online analysis via Google Adwords & Analytics - Responsible from e-mail marketing, preparation and the analysis of the performance - Responsible for invoicing, money refunds and cooperation with customer care - Cooperates with warehouse team and suppliers

  • 1 year and 3 months, Jul 2011 - Sep 2012

    Brand Manager

    IMS Ltd (distributor of Arden Grange and Fish4Dogs)

    - Launched and managed two British pet food brands: Arden Grange and Fish4Dogs. - Planned/ implemented integrated marketing plan for launching Super Premium pet food brands - Took active role and supervised the sales team - Participated in dog shows and B2C promotional activites - Managed all correspondences with the international partners and with custom officials - Responsible from the new product developments and diversification of product portfolio

  • 2 months, Sep 2011 - Oct 2011

    Marketing Trainee

    Arden Grange Petfoods

    Took active role in the marketing practices of Arden Grange and worked on how to position the brand in Turkey .

  • 3 months, Aug 2011 - Oct 2011

    Marketing Trainee

    Fish4Dogs

    Took active role in the marketing practices of Fish4Dogs and worked on how to position the brand in Turkey.

  • 6 months, Jan 2011 - Jun 2011

    Working Student

    Philips Lighting GmbH

    It was performed by a multinational team of four students in the context of CEMS International Business Project. The task was to diagnose the pitfalls in the marketing planning process of Philips Lighting and to advise a better structure to be implemented globally.

  • 3 months, Jun 2008 - Aug 2008

    Sales Intern

    Eczacıbaşı Holding

    Responsible from regulating the company's e-commerce website.

Ausbildung von Duygu Akatay

  • 6 months, Jan 2011 - Jun 2011

    CEMS Masters in International Management

    RSM Erasmus University

    -management consulting - international business

  • 10 months, Sep 2010 - Jun 2011

    CEMS Masters in International Management

    Koç University

    - negotiation - brand management - corporate strategy

  • 3 years and 10 months, Sep 2005 - Jun 2009

    Management

    Sabancı University

    - marketing & brand management - consumer behavior - business strategy

Sprachen

  • English

    C1 (Fließend)

  • French

    C1 (Fließend)

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